Effective Collection Techniques for the Non-Collector, Tips for Increasing Collections at the Front Desk
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Effective Collection Techniques for the Non-Collector, Tips for Increasing Collections at the Front Desk
14.95 29.95
Course Description & Objectives:
- Learn the importance of the Front Desk team in the collections process
- Discover tips on how to effectively collect money at time of service
- Define and discuss the 3 "P's"
- Professional
- Pleasant
- Persistent
Presenter: Connie Ziccarelli
Run Time: 29:57