Effective Collection Techniques for the Non-Collector, Tips for Increasing Collections at the Front Desk

logo.jpg
logo.jpg
sale

Effective Collection Techniques for the Non-Collector, Tips for Increasing Collections at the Front Desk

14.95 29.95

Course Description & Objectives:

  • Learn the importance of the Front Desk team in the collections process
  • Discover tips on how to effectively collect money at time of service
  • Define and discuss the 3 "P's"
    • Professional
    • Pleasant
    • Persistent

Presenter: Connie Ziccarelli

Run Time: 29:57

Add To Cart