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 Upcoming Live Web Events - Register Now For Our Spring Educational Series 
  "Stand Out from the Competition: Ways to Connect with Your Patients"

Course Description: Before a patient even steps through the doors, a clinic’s branding has already made an impact.  This course will teach therapists at various experience levels how to stand apart from the competition, gaining new business by implementing our proven marketing techniques prior to patient care, during treatment, and after graduation.

Course Objectives:

  • By the end of this 60-minute presentation, physical therapists at various levels of practice will be able to list at least 2 marketing techniques in each category -  prior to patient care, during patient care and afterwards -  that will enhance their practice by opening the door to new referral opportunities.
  • Attendees will be able to define their clinic’s  benefits that make them “stand out” and learn how to market their clinic specialties that differentiate them from the competition.
  • Upon completion of the course, attendees will be able to demonstrate their knowledge by immediately implementing a customer retention program.
  • Attendees will be able to accurately promote their services and educate patients through at least 3 different medians including website optimization, social media and video.
  • $69.95

*This activity has been submitted to the  Federation of State Boards of Physical Therapy for CEU certification in the following states: AZ, DE, DC, IN, KY, MT, NC, OR, SC, TN, UT, and WI, as well as the Illinois Physical Therapy Association for certification in IL

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Thursday,
May 23, 2013

12:15 to 1:15 p.m. CDT

  "Best Practice Performance Metrics: Improve Your Practice with Reporting Tools"

Course Description: Maximize the growth of your practice by implementing Important Performance Measures (IPMs), which track vital clinic success factors including patient compliance, upfront collections, referral relationships, provider case load volume, and patient volume. Proper implementation will lead to an increase in referrals, compliance, and a healthier cash flow.

Course Objectives:

  • By the end of this 60 minute presentation, Physical Therapists at an intermediate and experienced level of practice will be able to list at least 5 different Important Performance Measures (IPMs) and identify best practice benchmarks for each reporting tool
  • Attendees will be able to immediately track their practice’s weekly and monthly treatment volume per provider, maximize a patient’s plan of care improving patient compliance and upfront collections, and manage referral sources upon proper implementation of IPMs
  • Attendees will be able to demonstrate the value of IPMs by empowering their clinical and administrative staff members within the practice, improving employee retention and satisfaction through the sharing of accurate IPM information
  • $69.95
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Thursday,
June 13, 2013

12:15 to 1:15 p.m. CDT

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Physician Quality Reporting System Resources

Integrating the Physician Quality Reporting System Into A Physical Therapy Practice

Free PQRS Resources - Updated for 2013

Physician Quality Reporting System

Physician Quality Reporting System

Physician Quality Reporting System

"Integrating the Physician Quality Reporting System Into A Physical Therapy Practice"

  • Become familiar with which CPT Codes can be reported to the Centers for Medicare and Medicaid Services
  • Learn how to use proprietary charts to determine the most applicable CPT Codes for a particular patient
  • Gain an understanding of how to properly bill for PQRS codes, monitor reports and incorporate them with documentation
  • Discover how to easily integrate PQRS reporting into a physical therapy practice
  • $69.95  |  Run time: 1:02:42

Materials   

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Web Event

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Free Practice-Building Resources

Simple Techniques To Earn Lifetime Customers In A Snap "Simple Techniques To Earn Lifetime Customers In A Snap"
  • Presenter: Connie Ziccarelli
  • Learn about CRM, or "Customer Relationship Management"
  • Discover the benefits of a consistent CRM program
  • Importance of branding your practice
  • Uncover simple tips and ideas to keep patients coming back
  • Free - Presented in collaboration with the Wisconsin Medical Group Management Association  |  Run time: 58:38

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"Patient Compliance: It's a Team Approach"
  • Presenters: Larry Briand, MS, PT, ATC, Connie Ziccarelli and Kevin Svoboda, PT
  • Learn about a true team approach to maintaining patient compliance
  • Discover key action items that every member of a clinic's team can implement to improve patient compliance
  • Highlight ways to improve patient compliance by taking a chronological look at every interaction point of a patient's clinical experience - from the front desk to the treating therapist and beyond
  • Free - Presented in collaboration with Advance magazine

Web Event:

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Materials:

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New Web Events- Just Added!

  "Compliance in Medicare & The Functional Therapy Reporting System"
  • Presenters & Course Developers: Jodi Woodward, Connie Ziccarelli & Larry Briand, MS, PT, ATC
  • By the end of this 60 minute presentation, Physical Therapists at various levels of practice will be able to successfully determine how to document function in order to remain compliant with Medicare, thereby maintaining a steady cash flow.
  • Attendees will be able to identify and communicate the changes to the Medicare system created as a result of the 2012 Taxpayer Relief Act.
  • Attendees will be able to demonstrate their knowledge by properly utilizing the Functional G-codes into their documentation and billing immediately upon completing the course.
  • Attendees will be able to properly and accurately report and document severity and complexity within each treatment note, a requirement now mandated by Medicare.
  • $69.95
Continuing Education Credit: This activity is certified by the Federation of State Boards of Physical Therapy and accordingly accepted by the physical therapy regulatory boards/agencies in AZ, DE, DC, IN, KY, MT, NC, OR, SC, TN, UT, and WI. It is also certified by the IPTA in IL. Contact those boards/agencies for clarification. This course is accepted for 1 CEU hour.
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  "Reimbursement Strategies: An Advanced Look at Accounts Receivable Management"
  • Presenters: Connie Ziccarelli and Jodi Woodward
  • Understand the Revenue Cycle and how it impacts AR management
  • Learn new strategies to follow up on collections for 3rd party payers and patients
  • Discover how to use technology to impact your collection rate
  • Utilize reports that will assist in managing your outstanding accounts, including DOS and why that is important to monitor
  • PLUS hear a case study of how these enhanced management methods and improved systems positively impacted a clinic's AR
  • $69.95
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Recorded Web Events

  "Effective Billing Strategies that Lead to Optimal Reimbursement: The Method Behind the Madness"
  • Presenters: Connie Ziccarelli and Jennifer Dresen
  • Utilize a pre-billing audit strategy to ensure compliance and capture all patient management skills
  • Discover how timely billing cycles influence steady cash flow
  • Understand the 8 Minute Rule, how it applies to payers and translates into billing
  • Learn how to use CCI Edits and Modifiers for optimal billing and reimbursement
  • $69.95
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"Managing Payer Relations: It's a Partnership, Not a Contract"
  • Presenters: Connie Ziccarelli and Sarah Pollitt
  • Discuss the scope of the payer world, including contract maintenance, electronic communication and how to respond to information requests
  • Understand how to manage fee schedules
  • Credentialing: Gain tips and tricks to speed up the process
  • Learn how to audit insurance contracts
  • Discover how to build relationships with payers and learn how good payer relations parallels great clinic success
  • $69.95  |  Run time: 54:45
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"Electronic Health Records: Tips to Success"
  • Presenters: Connie Ziccarelli and Jodi Woodward
  • Learn the steps to expertly select an Electronic Health Record
  • Discover how to prepare your practice for the implementation of an Electronic Health Record
  • Gain insider tips for a successful transition into your Electronic Health Record
  • Determine how to move forward with auditing and monitoring post-implementation
  • $69.95  |  Run time: 1:03:15
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"Appeals, Appeals, Appeals: Solutions to Turn Denials Into Dollars"
  • Presenters: Connie Ziccarelli and Sheryl Maraccini
  • Learn when to appeal a denied claim
  • Understand common denial codes
  • Review the necessary steps to overturn a denial
  • Highlight the importance of involving your patient throughout the appeal process
  • $69.95  |  Run time: 56:00
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"Patient Management Series"
  • Presenters: Kevin Svoboda, PT and Connie Ziccarelli
  • Package includes on-demand downloads of "Patient Management Skills," "Management of the Work Comp Patient: How to Maximize Your Efforts" and "Understanding the 8-Minute Rule"
  • Customers will receive an email with instructions to access the CE material upon purchase
  • $150.00  |  Total time: 2 hours, 26 minutes + exam
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"Patient Relations Series"
  • Presenters: Kevin Svoboda, PT and Connie Ziccarelli
  • Package includes on-demand downloads of "Simple Techniques To Earn Lifetime Customers In A Snap" and "Team Strategies to Improve Patient Compliance"
  • Customers will receive an email with instructions to access the CE material upon purchase
  • $90.00  |  Total time: 1 hour, 14 minutes + exam
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"Documentation Series"
  • Presenters: Kevin Svoboda, PT and Connie Ziccarelli
  • Package includes on-demand downloads of "Documentation for Rehab Services: Part I, Part II & Part III"
  • Customers will receive an email with instructions to access the CE material upon purchase
  • $210.00  |  Total time: 3 hours, 17 minutes + exam
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Growing A Practice: More Than Seeing Patients "Growing A Practice: More Than Seeing Patients"
  • Presenter: Kevin Svoboda, PT
  • Customers will receive an email with instructions to access the CE material upon purchase
  • Build your patient volume from opportunities which exist in your practice everyday
  • Help your referral sources grow you by finding ways to promote their practice or business
  • Understand the needs of today's healthcare consumer in a way that serves them and grows your practice
  • $69.95  |  Run time: 50:15  |  Watch preview
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Revenue Producing Documentation "Revenue Producing Documentation: You Did It, Bill It, Receipt It"
  • Presenter: Kevin Svoboda, PT
  • Customers will receive an email with instructions to access the CE material upon purchase
  • Learn about functional documentation
  • Understand why functional documentation is valuable
  • Gain a payer's perspective of therapy profession documentation and services
  • $69.95  |  Run time: 1:07:16
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Patient Management Skills "Patient Management Skills"
  • Presenter: Kevin Svoboda, PT
  • Discover which CPT Codes are appropriate to bill for the different types of formal assessment, and the required documentation
  • Learn about "informal assessment time" and how it can be captured on your charge ticket
  • $69.95  |  Run time: 52:28  |  Watch preview
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Simple Techniques To Earn Lifetime Customers In A Snap "Simple Techniques To Earn Lifetime Customers In A Snap"
  • Presenter: Connie Ziccarelli
  • Discover the benefits of a consistent CRM program
  • Review easy steps to implement a CRM program
  • $39.95  |  Run time: 29:12
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Understanding the 8-Minute Rule "Understanding the 8-Minute Rule"
  • Presenter: Kevin Svoboda, PT
  • Discover how to properly bill timed and untimed codes under the 8-Minute Rule
  • Review clinical scenarios to illustrate billing under the 8-Minute Rule
  • $39.95  |  Run time: 17:00  |  Watch preview
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Management of the Work Comp Patient: How to Maximize Your Efforts "Management of the Work Comp Patient: How to Maximize Your Efforts"
  • Presenter: Kevin Svoboda, PT and Emily Monson, PT
  • Find out how to increase work comp referrals to your practice
  • Gain comfort with transitioning patients through various phases of work rehabilitation
  • $69.95  |  Run time: 1:04:24  |  Watch preview
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Team Strategies to Improve Patient Compliance "Team Strategies to Improve Patient Compliance"
  • Presenter: Kevin Svoboda, PT
  • Review strategies for the entire clinic team to keep patients compliant with their rehabilitation program
  • Obtain key concepts for the licensed provider to express to positively impact treatment compliance
  • $69.95  |  Run time: 45:24  |  Watch preview
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Effective Collection Techniques for the Non-Collector, Tips for Increasing Collections at the Front Desk "Effective Collection Techniques for the Non-Collector, Tips for Increasing Collections at the Front Desk"
  • Presenter: Connie Ziccarelli
  • Learn the importance of the Front Desk team in the collections process
  • Discover tips on how to effectively collect money at time of service
  • Define and discuss the 3 "P's"
  • $39.95  |  Run time: 29:57
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Making Sense of Insurance Benefits for your Patients "Making Sense of Insurance Benefits for your Patients"
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Published Industry Articles

Impact Magazine - March 2013 - "Key Success Factors to Eliminate Denial Headaches"

WMGMA ConnectEd Magazine - Winter 2013 - "Tips on How to Maintain a Healthy Cash Flow"

Impact Magazine - September 2012 - "Management of the Workers Compensation Patient"

Advance Magazine - May 2012 - "Crown Jewel Care"

PT Products Magazine - March 2012 - "Spring Healing: Modalities to Treat the Season's Sports-Related Injuries"

Impact Magazine - March 2012 - "Clinical Implementation of the Physician Quality Reporting System: Update"

Impact Magazine - March 2012 - "Understanding Therapeutic Modalities and Billing"

Rehab Management Magazine - March 2012 - "Building a Foundation for Success with Integrated Software"

Impact Magazine - January 2012 - "Clinical Implementation of the Physician Quality Reporting System"

Impact Magazine - January 2012 - "Marketing Through Free Media Exposure"

Impact Magazine - January 2012 - "2011 Annual Conference Administrator Council Wrap-Up"

Impact Magazine - October 2011 - "Patient Compliance"

Impact Magazine - September 2011 - "The Qualities of Leadership"

Rehab Management Magazine - August 2011 - "Saying Goodbye to the Paper Trail"

Advance for Physical Therapy & Rehab Medicine - July 2011 - "A More Direct Approach: Redefining Referral Relationships Under Increasing Direct Access"

Advance for Physical Therapy & Rehab Medicine - July 2011 - "Therapists Can Add Value to Patient Management Skills With 97002"

Impact Magazine - May 2011 - "Medicare Payment Reduction"

Impact Magazine - March 2011 - "Address EMR Needs Proactively"

 

Family Newsletters

March 2013

 

January 2013

December 2012

November 2012

July 2012

April 2012

December 2011

November 2011

September 2011

July 2011

June 2011

May 2011

April 2011

March 2011

February 2011

January 2011

December 2010

 

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